Venture Development Corporation (VDC) has recognized Motorola, Inc. as a Platinum Embedded Board Vendor, the highest level category that VDC presents for demonstrating excellence in customer satisfaction. The 2006 ranking marks the fourth time that Motorola has earned top honors in this category.
“This achievement highlights Motorola’s customer-centric focus and rich heritage in the embedded board industry,” said Paul Zorfass, director of the Embedded Hardware and Systems practice at VDC. “In addition to this recent honor, Motorola also has consistently received the Platinum Vendor Award from award inception in 2002.”
Conducted as part of VDC’s annual Global Market Analysis of Merchant, Computer Boards for Embedded/Real-time Applications research report, data for the ranking was gathered through an online survey of embedded board users. Users identified their most important non-product criteria in evaluating a vendor including elements such as availability/delivery, price, reliable/long product life, experience/relationship with vendor, cutting edge technology, technical support, and a variety of other service and support factors.
User rankings revealed Motorola as one of the top five percent of companies for the Platinum Vendor Award, and also recognized the next 10 percent with the Gold Vendor Award. Both the Platinum and Gold ratings were generated entirely by user feedback entered into an impartial model created by VDC.
“Motorola is very proud to be recognized by our customers with VDC’s Platinum status for the fourth year, as this recognition validates our long-term commitment to deliver unparalleled products and customer service,” said Jorge Magalhaes, director of marketing, Embedded Communications Computing, Motorola, Inc. “Our ability to offer one of the industry’s broadest product portfolios spanning AdvancedTCA, MicroTCA, AdvancedMC, CompactPCI and VMEbus technologies as well as comprehensive software and services offerings is once again being recognized for making a significant contribution to the embedded industry. Motorola will continue to lead in the embedded arena by offering a combination of next-generation blades, modules, shelves, application-ready platforms and communications servers to address the industry’s ever-changing communications needs.”
Source: Motorola
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